Levels of Government: Who Can Help Best

In Canada, different levels of government hold different responsibilities. If you’re looking for support navigating government services, this overview can help you identify which office is best suited to assist you.

Federal Government

The federal government is responsible for issues that affect Canada as a whole country. These include international relations, foreign policy, national defence, immigration, criminal law, the postal service, Indigenous lands and rights, fisheries, national parks, currency, federal taxes and spending.

Find more information on how our community office can help Kitchener Centre residents navigate federal departments and services, here. To confirm you are a Kitchener Centre constituent, or to find your MP, click here.

Provincial Government

The provincial government is responsible for issues that affect the province as a whole. These include education, health care, social services, property rights, provincial taxes and spending, and civil law.

Ontario departments and services you may interact with include:

  • Ministry of Transportation;
  • Healthcare and the Ontario Health Insurance Plan;
  • Ontario Business Registry;
  • Landlord and Tenant Board;
  • Consumer services;
  • Workplace Safety and Insurance Board;
  • Birth, Death, and Marriage Certificates;
  • Ontario Student Assistance Program;
  • Ontario Works;
  • and Ontario Disability Support Program.

For constituents of Kitchener Centre, contact MPP Aislinn Clancy‘s office for help navigating provincial services. Confirm you are a Kitchener Centre constituent, or find your MPP, here.

Regional Government

The Region of Waterloo includes the cities of Cambridge, Kitchener, and Waterloo, and the townships of North Dumfries, Wellesley, Wilmot and Woolwich. Regional government is responsible for services like public transit, public health, waste management, community housing, and ambulance services.

For help navigating regional services, contact the Region of Waterloo.

Municipal Government

The city government is responsible for services like snow removal, parks and recreation, animal control, parking, fire services.

For help navigating municipal services, please contact the City of Kitchener.

Find your city councillor here.